How Cincro Works

One AI agent. Two modes of operation. Built to fit your firm's workflow.

Same intelligence. Different roles.

Cincro is a voice AI agent that joins your intake consultations via Google Meet, Zoom, or phone. Depending on your needs, Cincro can either conduct the entire consultation autonomously (Active Mode) or assist your attorney during the call (Passive Mode).

Both modes deliver the same result: A comprehensive case summary with viability score, comparable cases, and recommended actions—delivered to your dashboard instantly.

Active Mode

Cincro Conducts the Consultation

Like a 1-on-1 tutoring session—dynamic conversation where both parties work together to understand the case.

Cincro Intake
C
Cincro Agent
Cincro: Can you describe what happened during the accident?

How clients connect:

📞
Phone Dial-In

Client calls your intake number—instantly connects to Cincro

💻
Web Link

Client clicks link on your website—opens in browser, no download required

What happens:

  1. Client joins via phone or web
  2. Cincro greets them and begins intake conversation
  3. AI asks intelligent follow-up questions based on case type
  4. Full conversation is transcribed and analyzed
  5. Case summary with viability score appears in your dashboard
  6. Your team reviews and decides whether to accept
Best for: After-hours leads, high-volume screening, initial qualification before attorney time

Active Mode Features:

✓
Natural conversation flow

Dynamic Q&A that adapts to client responses

✓
Intelligent questioning

Follow-ups tailored to case type and jurisdiction

✓
Complete documentation

Full transcript, summary, and timeline

✓
Instant scoring

Case viability based on comparables and firm history

Passive Mode

Cincro Assists Your Attorney

Like taking notes during a lecture—listens, transcribes, flags critical details, and provides real-time guidance.

How it works:

📅
Invite Cincro to Your Meeting

Add Cincro's email when scheduling your Google Meet or Zoom consultation

👔
Conduct Your Call

You lead the conversation—Cincro joins as silent participant

What happens:

  1. Attorney schedules video call with client
  2. Cincro joins as 3rd participant (silent, video off)
  3. Attorney conducts consultation as usual
  4. Cincro displays real-time suggestions on attorney's dashboard
  5. After call, complete summary with scoring delivered
  6. Team reviews documentation and decides
Best for: High-value cases, sensitive clients, when personal touch matters
● LIVE
Consultation in Progress
💡
Suggestion: Ask about prior injuries to same area
📄
Comparable: Chen v. GEICO (2025) · $185K settlement
✓
Score: A+ Strong liability, clear damages
Only you see these suggestions—not visible to client

Passive Mode Features:

✓
Silent participation

Client never knows AI is present

✓
Live transcription

Every word captured and searchable

✓
Real-time suggestions

Comparable cases, critical questions, red flags

✓
Post-call summary

Complete documentation with viability score

What you get after every consultation

Regardless of mode, every consultation produces a complete case package:

📋

Case Summary

Key facts, timeline, parties involved, and incident description

📊

Viability Score

A+ to F rating based on liability, damages, and comparable cases

📄

Comparable Cases

Similar cases from legal databases and your firm's history

⚠️

Red Flags

Conflicts, jurisdictional issues, procedural concerns

💬

Full Transcript

Complete conversation record, searchable and timestamped

✅

Next Steps

Recommended actions and follow-up items

See Cincro in action

Schedule a demo to see how both modes work for your firm.

Schedule a demo →